Terms and conditions
OVERVIEW This website is operated by RA Pioneer Jewelry Store. Throughout the site, the terms “we”, “us” and “our” refer to RA Pioneer Jewelry Store. RA Pioneer Jewelry Store offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon without consulting more accurate or more timely sources of information. Any reliance is at your own risk.
We reserve the right to modify contents at any time, but we have no obligation to update any information.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online. These may have limited quantities and are subject to return or exchange according to our Refund Policy
We have made every effort to display as accurately as possible the colors and images. We cannot guarantee that your monitor’s display of any color will be accurate.
We reserve the right to limit the sales of our products or Services to any person or region. We may limit quantities of any products or Services.
We do not warrant that the quality of any products, Services, or other material will meet your expectations.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your information so that we can complete transactions.
Billing and Payment Policy
All prices are displayed in USD unless otherwise stated.
Custom and made-to-order items require a deposit payment before production and balance payment before shipment.
For gold products, final pricing is based on the prevailing market rate.
Payments must be completed via the secure checkout methods provided (credit cards, PayPal).
Payments for custom orders are non-refundable once production has begun, unless there is a confirmed manufacturing defect.
For details, see our Refund Policy
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools “as is” without any warranties or liability.
Any use of optional tools is at your own risk and discretion.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party materials or websites. Review third-party policies before transactions. Complaints should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
You agree that we may use any comments or submissions without restriction and are under no obligation to maintain them in confidence, pay compensation, or respond.
You agree your comments will not violate rights of any third-party or contain unlawful, abusive, or obscene material.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors or inaccuracies and to change or update information without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or content for unlawful purposes or to violate any regulations, infringe intellectual property, harass, or submit false information.
We reserve the right to terminate your use for violating any prohibitions.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use will be uninterrupted, timely, secure, or error-free. Use is at your sole risk.
Products and Services are provided “as is” without warranties.
In no case shall RA Jewelry Store be liable for any damages arising from your use.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless RA Jewelry Store from any claim due to your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision is unlawful, the unenforceable portion will be deemed severed without affecting the validity of remaining provisions.
SECTION 16 – TERMINATION
These Terms are effective unless terminated by you or us. You may terminate at any time by notifying us. If we suspect you have failed to comply, we may terminate without notice.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement and supersede any prior agreements between you and us.
SECTION 18 – GOVERNING LAW
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the People’s Republic of China.
SECTION 19 – CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms by posting updates on the website. Continued use constitutes acceptance.
SECTION 20 – CUSTOMER SUPPORT
For any questions or support:
Email: cs.rajewels@gmail.com
WhatsApp: +86 15116368191
We typically respond within 24–48 business hours.
Questions about the Terms of Service should be sent to us at the contacts above.